Beauty & treatments
Loyalty for beauty and treatment salons
Facials, waxing, tans, massage. Higher-value visits, longer gaps, and clients worth keeping. A card that rewards them, wins back the ones who drift, and asks for the review that brings the next one in.
The Scoop Company
Hi, Winston
3 more until £10 off your next treatment.
2 of 5
Enter the code from the counter
What's different about a salon
Four things that make this trade its own problem, and what the product does about each.
The gaps are long, so a lapse is easy to miss
A facial every six weeks, a tan before an event. It's hard to notice when a good client quietly stops. Regulars watches each one's rhythm and flags the ones overdue.
The reward has to fit a higher price point
A £10-off or a free add-on suits a £45 treatment better than a stamp-for-a-freebie. Set it however works, no per-visit maths for the client.
Reviews are how new clients pick you
After a first treatment, one tap to a Google review, asked of everyone, never screened by sentiment. That's the top of your funnel handled.
Where we'd start you
Sensible defaults for beauty & treatments. The stamps and the reward are one field each to change; win-back tunes itself to each regular.
- Stamps on a card
- 5
- The reward
- £10 off your next treatment
- Win-back
- Tuned to each regular's rhythm
Five treatments is a loyal client at a real spend. Six weeks is a typical gap, so past that is the moment to reach out.
Questions from beauty & treatments
Can the reward be money off rather than a freebie?
Yes. Write it however you'd say it, '£10 off your next facial' or 'a free brow tidy'. There's no points system for the client to decode.
We're a small room, is this overkill?
No. It's one phone and a QR. You get the client list, the reminders and the reviews without a booking platform or a front desk.
Worth reading next
Win-back emails: the highest-ROI loyalty automation
One email to people who have stopped coming in beats almost anything else you can automate. What to say, when to send it, and what to offer.
Setting up a loyalty program in under 5 minutes
A practical checklist for getting a loyalty scheme live before the lunch rush, with the three decisions that matter and the ones you can defer.
The one-screen loyalty dashboard every shop owner needs
Most loyalty dashboards drown owners in metrics nobody acts on. Here are the six numbers that change a decision, and the ones to ignore.
Try it in your salon
30 days free with everything on, then £59.99 a month. Unlimited customers, cancel from one button.